Covid Vaccinations

Update 16/01/2021

We are delighted to confirm that the Covid vaccination programme started today and we have been able to offer more appointments, at very short notice, due to an increase in supply of the vaccine.  With this increase in supply, the army are also helping with the vaccinating this weekend.  This is a tremendous boost for our patients. Unfortunately because of social distancing some of these appointments have had to be quite late into the evening.  Thank you to our patients who have accepted these appointments at such short notice.

Please do not contact the practice for an appointment

The Crowborough vaccinations will be at Saxonbury House practice in Croft Road as only one centre is currently possible in any locality. 

There has been a considerable amount of work involved to set up this centre and all the GPs in the locality are working together to enable vaccination as quickly as stocks will allow.

NHSE have given practices a list of priorities for the Vaccination and full details are available at:


We will telephone patients with an allocated appointment time and to explain the process.  As part of that conversation we will ask some questions and  collect some additional information from you to complete the process.

We will not be able to book appointments if you telephone the practice as all our bookings are being arranged by a dedicated team of our staff.

On the day of your Vaccination please do not arrive at Saxonbury House Surgery more than 5 minutes before your appointment time as queuing will be outside because of social distancing.  There is NO opportunity to vaccinate earlier than your appointment time because of the process we have to follow.

Parking will be at the Waitrose Car Park (Thank you to Waitrose for their help) so please allow time to walk from the Waitrose car park.

We can only schedule appointments when we have vaccine delivery dates and we will contact patients as soon as we can.

Thank you for your help



Health and Care Workforce Covid Vaccinations 12/1/2021

All health and care workers in Sussex are able to book a vaccination at one of the six hospital-based vaccination sites across Sussex. This includes:

  • All NHS staff from primary (including general practice and general dental practice), community and secondary care.
  • Staff of independent and third sector health providers.
  • Care and care home staff in public, private and not for profit sectors


Health and Care workers can follow the link below to book an appointment:



Mass Vaccination Sites/Hubs 12/1/2021

The press will be announcing the location of a number of mass vaccination sites over the coming weeks - we do not have details at this stage.


You may receive a letter inviting you to make an appointment at one of these sites and if you are able to travel to the site you may wish to make an appointment as you may get the vaccine sooner than if you wait for a call from the surgery.


You do not have to attend a mass vaccination site - this is your choice and we appreciate that some patients may not be able to travel to these sites.


If you decide to book an appointment please be assured that all the information and details of your vaccination will be sent to your GP in due course so your records will be updated.


If you decide not to book an appointment at one of these sites we will still be contacting you when you we have an appointment that is available for you.

Please do not contact the surgery regarding any letters for the vaccination centres as we have no other details. 


29th December Update from Dr Justin Morris

Crowborough and East Sussex are now in Tier 4 and we must continue to operate in a very different way in order to help keep everyone safe.  As we continue to provide many consultations over the telephone we have upgraded our system with additional lines to try and improve the service we provide.

Our reception team will continue to collect additional details from patients when they telephone for appointments, including symptoms and conditions.  We need this information to help us manage the risks for patients and staff.  Please provide as much infomation as possible.

To minimise the risk to patients please do not come to the surgery at 08.00 to book appointments please telephone.  I appreciate that for some this will be inconvenient and I am sorry for any additional delay. 

Access to the building continues to be restricted so that we can keep everyone safe; we appreciate that this is difficult for many patients and thank you for your understanding. 

Please continue to wear a facecovering whilst in the surgery and also limit the number of people attending the practice.  Only bring a relative/friend/carer into the building if absolutly neccessary.

Clinically Vulnerable Patients 24th December 2020 Update

There is revised information published just before Christmas and the links on our website have updated information.  There are revised guidelines for Clinically vulnerable patients and the Government are writing direct to all patients who are in that group.  We are unable to provide individual letters.

Full details and a copy of the letter being sent can be found at:



Changes to the Registration of Births

The Covid pandemic has resulted in changes to the registration of Births.  For the most up to date information please visit:


New parents can make a claim for child benefit or universal credit prior to the birth being registered.

Claim Child Benefit -

Apply for Universal Credit -

Patient Letter regarding Returning to School

This letter may help patients/parents regarding returning to school

Letter re school May 2020.pdf

Patient Letter regarding returning to work

This letter may help patients and employers regarding returning to work

Covid Letter re work May 2020.pdf

Covid 19 and Asthma Advice

COVID 19 and Asthma Advice.docx

Covid 19 and your Privacy

COVID-19 Privacy Notice.docx

NHS Diabetes Advice helpline NHS England and NHS Improvement have launched a new helpline in response to disruption to normal diabetes services due to the COVID-19 pandemic and response. The service is for adults living with diabetes who use insulin to manage their condition and require immediate clinical advice. Whether you or a member of your household have caught the virus, or routine care has been disrupted, the helpline is available for immediate clinical advice to help you understand how to effectively manage their diabetes. You can access NHS Diabetes Advice via Diabetes UK’s support line on 0345 123 2399 Monday-Friday from 9am-6pm.